Barkers is delighted to announce a strategic partnership with Userlane, a leading digital adoption platform that uses AI to help organisations improve software utilisation, employee productivity, and process efficiency.
The collaboration brings together Barkers’ deep expertise in procurement advisory and digital transformation with Userlane’s Digital Adoption Platform (DAP), enabling organisations to streamline procure-to-pay (P2P) processes, increase operational efficiency, and accelerate user adoption of enterprise procurement technologies.
Through this partnership, Barkers and Userlane aim to help clients unlock the full value of their P2P technology investments by improving adoption rates, reducing inefficiencies, and enhancing overall procurement performance across the enterprise.
Userlane’s platform provides real-time Digital Monitoring, Adoption, and Enablement capabilities, helping organisations understand how users interact with procurement systems and where friction occurs. Its HEART analytics functionality delivers actionable insights into software adoption and user behaviour, allowing Barkers to further optimise procurement processes and improve the end-user experience.
Together, Barkers and Userlane will support organisations in transforming procurement operations through AI-driven insights, improved digital adoption, and more efficient use of procurement and finance systems.
This partnership is particularly relevant for enterprises implementing or optimising procure-to-pay platforms, where driving user adoption and maximising system value are critical to achieving ROI.
Matt Hardaker, Senior Digital Delivery Director at Barkers, said:
“As an award-winning procurement consultancy, we help businesses transform procurement and deploy class-leading P2P technology effectively. Ensuring maximum ROI from implementations is paramount, and user adoption is key. With Userlane, we now have a solution that delivers step-change improvements in training, change management, and adoption, empowering our clients to achieve more.”
Rob King, CRO at Userlane, added:
“We’re thrilled to partner with Barkers. By combining technology and expertise, we simplify procurement processes and help businesses realise the full value of their P2P technology platforms.”