Firstly we’ll take the time to understand the reasons you engaged in a P2P implementation and what you listed as your goals and signifiers of achievement. What pain points were you attempting to remedy? What areas of your existing procurement process needed to be developed and improved? Only by understanding what your initial goals were can we understand what you needed the system to deliver upon implementation. 

We’ll then question whether those original goals have altered. We understand that business objectives change, organisation processes evolve, people progress and therefore your P2P requirements might now need to be revised.

We’ll undertake a thorough review of how your original goals, and altered goals, are being met (or not) by your existing system. This will involve talking to both users and stakeholders of the P2P system. Honesty here is vital to maximise your output from our diagnostic service. We’ll want to better understand your business objectives taking a holistic view that will enable our team to find solutions that have a greater impact on the wider business. Understanding the processes and structures within your organisation will help us to make judgements on best fit for your organisation.