We have been working with Barkers for nearly 10 months and they have successfully delivered Coupa to four divisions of our organisation which is going through huge change and the centralisation of many functions. This has created many obstacles for the project team to overcome, but all Barkers team members have taken this in their stride and dealt with difficult scenarios professionally. Their pragmatic, flexible and personable approach has been extremely valuable to our delivery, something much larger consultancy firms would not be able to accommodate. We are close to completing the fifth and final deployment of Coupa to a division which has many more nuances within its billing processes, but due to time constraints put onto the project team from outside of the project teams’ control, Barkers have again adapted their delivery to match the needs of their customer whilst ensuring what they deliver is still up to the highest standards.
It has been a pleasure and a breath of fresh air to deal with a smaller consultancy firm whose employees ensure they get to understand their customers needs and offer solutions without charging extra for the privilege of providing their knowledge and assistance.